Terms and conditions - Adworld Internet Marketing
1. Introduction
These Terms and Conditions ("Agreement") govern the use of digital marketing services provided by Adworld Internet Marketing Klemen Kveder s.p. ("Company," "we," "us") in compliance with the General Data Protection Regulation (GDPR) for clients ("Client," "you," "your"). By engaging our services, you agree to adhere to these terms. Please carefully read this Agreement before proceeding.
2. Services Provided
Adworld Internet Marketing Klemen Kveder s.p. offers various digital marketing services, including but not limited to search engine optimization (SEO), social media marketing, pay-per-click advertising (PPC), content creation, and website design. The precise services provided will be specified in the project proposal or agreement.
3. Client Responsibilities
a. Cooperation: The Client agrees to provide all necessary information, materials, and access required for the successful execution of the agreed-upon services while ensuring GDPR compliance.
b. Data Protection: The Client is responsible for ensuring that any personal data provided for marketing campaigns is collected and processed in compliance with GDPR regulations. This includes obtaining any necessary consents or permissions from data subjects.
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c. Approvals: The Client is responsible for promptly reviewing and approving marketing materials, strategies, and any other deliverables provided by the Company in accordance with GDPR guidelines.
4. Payment
a. Fees: The Client agrees to pay the Company the agreed-upon fees for the services outlined in the project proposal or agreement. Payment details and schedules will also be outlined in the proposal.
b. Invoices: Invoices will be sent to the Client based on the agreed payment schedule. All invoices are payable within the specified timeframe.
5. Intellectual Property
a.Client Content: The Client retains ownership of any content provided to the Company for use in marketing campaigns. The Client grants the Company a license to use this content for the purposes of fulfilling the agreed-upon services while adhering to GDPR regulations.
b.Company Content: Any marketing materials, strategies, designs, and other content created by the Company during the engagement remain the property of the Company unless otherwise agreed upon in writing.
6. Confidentiality and Data Security
Both parties agree to treat all non-public information obtained during the course of the engagement as confidential. The Company agrees to implement appropriate technical and organizational measures to ensure the security of personal data processed as part of the services, in line with GDPR requirements.
7. Termination
Either party may terminate the engagement by providing written notice. The Client will be responsible for payment of services rendered up until the termination date. The Company reserves the right to terminate the engagement if the Client breaches this Agreement.
8. Limitation of Liability
The Company shall not be liable for any damages, losses, or expenses incurred by the Client as a result of the Company's services. The Client acknowledges that digital marketing outcomes may vary and that success cannot be guaranteed.
9. Governing Law and GDPR Compliance
This Agreement shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the Company is registered, and it shall also adhere to GDPR regulations.
10. Modifications
The Company reserves the right to modify these Terms and Conditions at any time. The Client will be notified of any changes, and continued use of the Company's services constitutes acceptance of the modified terms.
By engaging our services, you acknowledge that you have read, understood, and agreed to these GDPR-compliant Terms and Conditions. If you have any questions or concerns, please contact us before proceeding.
11. Terms and Conditions for 100% ROI Guarantee
These Terms and Conditions outline the specific details of our 100% ROI Guarantee program. By participating in this program, you agree to the terms set forth below:
1. Eligibility
- This guarantee applies only to clients whose campaigns are directly managed by our team.
- The guarantee is valid for new campaigns or accounts that meet our onboarding requirements, including but not limited to proper tracking setup, sufficient budget allocation, and alignment with recommended strategies.
- The client must provide complete and accurate data, including access to historical performance metrics, analytics, and account settings.
2. Guarantee Details
- We promise to achieve a 10% or more increase in ROI (Return on Investment) or a decrease in CPA (Cost Per Acquisition) within 60 days from the campaign start date.
- If the above conditions are not met within the specified timeframe:
- We will manage your campaigns free of charge for an additional 30 days.
3. Exclusions and Limitations
- The guarantee does not apply if campaign objectives or budgets are significantly altered during the 60-day period without mutual agreement.
- External factors beyond our control, such as changes in platform algorithms, industry-specific seasonality, or unforeseen market fluctuations, may impact performance and are excluded from this guarantee.
- This guarantee does not cover campaigns with insufficient data volume or performance anomalies due to technical issues unrelated to our management.
4. Free Management Period
- The free management period will begin immediately following the initial 60 days if the guarantee conditions are not met.
- During the free management period, all campaign strategies and adjustments will align with the original goals set at the start of the engagement.
5. Measurement and Reporting
- ROI and CPA improvements will be measured based on the agreed-upon Key Performance Indicators (KPIs) established at the start of the campaign.
- Performance improvements will be evaluated using data directly from the advertising platforms and analytics tools in use.
6. Client Responsibilities
- The client is responsible for providing timely approvals, creative assets, and any required information necessary for campaign execution.
- Delays or non-cooperation from the client may void the guarantee.
7. Dispute Resolution
- In the event of a dispute regarding performance results, both parties agree to review the campaign data jointly to determine compliance with the guarantee.
8. Termination
- Either party may terminate the agreement with written notice, but the guarantee will be void if terminated before the completion of the initial 60-day period.
9. Changes to Terms
- We reserve the right to modify these terms and conditions at any time, with prior notice to active clients.
10. Legal Disclaimer
- This guarantee is not a promise of specific monetary gains but a commitment to targeted performance improvements as defined above.
- Liability is limited to the scope of this guarantee and does not extend to damages or losses beyond the specified free management period.
By participating in our 100% ROI Guarantee program, you acknowledge and accept these terms and conditions.
Last updated: December 2024
Adworld Internet Marketing Klemen Kveder s.p.
info@adworld.si